Journal Surf Terms and Conditions

1. Introduction

Please read these terms and conditions carefully. In these terms and conditions, we have used "we" or "us" to refer to Learning Focus Limited and "you" for the individual, school or other organisation that is the subscriber to Journal Surf. By applying for a subscription to Journal Surf or one of its associated services, you agree to be bound by these terms and conditions, which are deemed to include all disclaimers and other terms and notices appearing on the specific content of Journal Surf from time to time.

2. Subscribing Online

Once you have completed the subscription form(s) online, we will notify you through the email address you have supplied that we have received your details. We will notify you by email once your subscription has been activated, and you can login to the particular services you have subscribed to.

3. Customer Password

You will access Journal Surf and other services using your login name and/or email address and a password, which you will provide when you subscribe.

For those subscribed to Journal Surf, the user password may be used for internet access to Journal Surf by current staff and enrolled students of your school. The administrator password is used to maintain account information, to change passwords and should only be known to the person or persons responsible for those tasks.

For those subscribed to ENRICH, the username, password, and resources may only be used by the individual signed up to the account. 

4. Payment of Subscription

If you are subscribing to services other than Journal Surf (e.g. ENRICH) you will need to pay by credit card before your account is activated. An annual subscription must be paid in advance for your account to remain active for the next year.

If you are a NZ school subscribed to Journal Surf, once your subscription has been processed and activated, we will send an invoice to the postal address you have provided. You are responsible for ensuring that the invoice is received and paid promptly. If we have not received payment from you within one month of activating your subscription, we may choose to deactivate your account. If you become aware that payment has been delayed, please notify our customer services staff immediately at info@journalsurf.co.nz.

5. Personal Customer Information

The information you provide to us on your subscription application and otherwise in the course of using Journal Surf will be collected and held by us in strict confidence. Once collected, we will use and store the information for the following purposes:

• The provision and daily operation of Journal Surf
• The processing or maintenance of any data, records, or payments
• To respond to requests for help from you
• Collating information for statistical purposes to improve our product and service
• For a third party or service provider to provide a certain service to you on our behalf.

6. Warranties

While we will try to ensure that Journal Surf and the content to which it provides access is free from material error, we do not warrant the accuracy, adequacy, or completeness of Journal Surf or the content, or that Journal Surf will be available at all times. To the extent permitted by law, we exclude all implied terms, representations, warranties, and guarantees in respect of Journal Surf and the content.

7. Ownership

Journal Surf, the trade mark "Journal Surf", and the content to which Journal Surf provides access is either our intellectual property or the intellectual property of our licensors. You agree not to infringe this intellectual property, whether by copying or otherwise.

ENRICH material is only to be used by the person subscribed to the account. You agree not to infringe this intellectual property, whether by copying, or otherwise.

8. Other Websites

Journal Surf may provide links to external websites. We have no control over such websites, and you agree that we are not responsible for the availability of such websites, and do not endorse and are not responsible for any content available from such websites.

9. Changes to These Terms

We may change these terms and conditions. We will give all subscribers notice of changes to the terms and conditions on Journal Surf. If you are unhappy with a proposed change to the terms and conditions you may cancel your subscription to Journal Surf by giving us two weeks' written notice.

All rights not expressly granted are reserved. Please contact us directly with any enquiries for reuse of Journal Surf or the content to which it provides access.

Journal Surf is a trade mark of Learning Focus Limited.

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Journal Surf Privacy Policy

This privacy policy is for this Journal Surf website as served by Learning Focus Ltd, and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience.

Use of Cookies

Cookies are small files saved to the user's computers hard drive that track, save and store information about the user's interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. 

No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no means a comprehensive list].

This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to: www.websitename.co.nz.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes

Contact us

Please contact us if you have any queries about our privacy policy at info@journalsurf.co.nz

Journal Surf Refunds Policy

Enrich

We guarantee to pay your Enrich subscription back in full if you are not 100% happy with the student enrichment activities provided to you in the first year.